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Dispatchers at the Summit County 911 Center fielded 71 automated crash notifications from skiers’ iPhones and Apple watches at the county’s four ski areas last weekend. None of them involved an emergency.
But each of them took time to sort out. If the skier did not answer a return call, a special operations deputy contacted ski patrollers to check the location of the automated call.
“We are not in the practice of disregarding calls,” said Trina Dummer, the interim director of the Summit County 911 Center. “These calls involve a tremendous amount of resources, from dispatchers to deputies to ski patrollers. And I don’t think we’ve ever had an actual emergency event.”